1 Year Warranty

What is Kawaii Desu Society's 1 Year Warranty?

As we stated, Kawaii Desu Society takes pride in providing our customers - hence why we provide a 1-year warranty for Selected Items. If your product damages, fades, or stops working under normal wear, the warranty entitles you to a one-time replacement of the item - free of charge.

Proof of purchase, such as your order number and order information, will be required to submit a warranty claim. Simply contact us at our Contact Us page for replacement instructions.

This warranty is voided on any user damage issues (e.g., scratches, accidental breakage, water damage, exposure to chemicals like lotion or cologne). The lifetime warranty does not replace lost or stolen items.

If we no longer carry the item to replace your item, you will only then be permitted to exchange your piece for another of equal or lesser value.